1. Introduction
This privacy policy describes how Botify Skandinavien AB («we,» «us,» «our») collects, uses, and protects your personal data when you use our website, services, or communicate with us. We are committed to safeguarding your privacy and ensuring the protection of your personal data in accordance with applicable laws and regulations, including the EU General Data Protection Regulation (GDPR).

2. What personal data do we collect?
We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Technical Information: IP address, browser type and version, time zone settings, operating system, and platform preferences.
• Interaction Data: Information about your interaction with our website, including clicks, page views, and navigation history.

3. How do we collect personal data?
We collect personal data in the following ways:

• Directly from you: When you contact us via email, website forms, or phone.
• Through your use of our website: Via cookies and other technical tools to analyze visitor behavior and enhance your user experience.

4. Why do we collect personal data?
We collect your personal data for the following purposes:

• To provide and manage our services.
• To respond to inquiries and customer support requests.
• To improve our website and user experience.
• To comply with legal requirements and fulfill our obligations.

5. Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing.
• Contract: When processing is necessary to fulfill a contract or take pre-contractual steps at your request.
• Legal Obligations: When processing is required to comply with legal obligations.
• Legitimate Interest: When processing is necessary for our legitimate business interests, provided it does not override your rights.

6. How do we share your personal data?
We do not share your personal data with third parties, except:

• When required to comply with legal obligations or legal processes.
• With service providers who assist in our operations (e.g., IT providers), under the condition that they maintain confidentiality of your data.

7. How long do we retain your personal data?
We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Your Rights
Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request that processing of your data be limited.
• Right to Data Portability: Request transfer of your data to another organization in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interest or direct marketing.

9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, no system for data transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to regularly review this policy to stay informed about how we protect your personal data.

11. Contact Information
If you have any questions regarding this privacy policy or how we handle your personal data, please contact us:

• Company: Botify Skandinavien AB
• Address: Örnens Väg 7, 136 36 Handen, Sweden
• Email: morris@botifyskandinavien.se
• Phone: +46 72 292 81 23
• Website: https://botifyskandinavien.se